You do not know how to get the bonus or to withdraw profit? Read our answers to your most frequently asked questions!
If you do not find your question — ask us via feedback form in the Client Area.
To withdraw gained profit you need to: Fund the account with the amount equal to profit amount that you gained with the help of the bonus funds. For example: your profit is $100. To fix (save) it you need to fund the account with $100. If you fund account with smaller amount, only the profit in the amount equal to deposit amount will be fixed (saved), the rest of the profit will be canceled. Fixed (saved) profit is transferred to Credit field. After the deposit these funds are available for withdrawal provided that within 30 calendar days there is 1 lot closed per each 5 USD / 4.5 EUR of Credit funds. Partial transfer of the funds into balance is not implemented. To transfer the funds into balance send us request via feedback form in the Client Area.
To start trading please download and install the trading platform MetaTrader4. Log in metaTrader4 using the account data sent by email. Also you can know more about trading here: Forex education and Webinars Forex.
Fixed (saved) profit was debited from your account because you made withdrawal request, but you didn't meet the conditions of the promotion, namely: - The profit fixed through the promotion is available for withdrawing upon depositing provided that trading turnover for the period of 30 calendar days from the moment of depositing is equal to 1 closed lot per 5 USD / 4.5 EUR of Credit. Partial profit transfer into balance is not implemented. To transfer the Credit into balance you need to send a request via ticket system in your Client Area.
First of all, this bonus allows a new client of the company to estimate our trading conditions (execution, spreads, performance of MetaTrader4) on a real account at nominal cost of $1. If our trading conditions suit the client, he or she can fund the account with larger amount and continue trading with us.
To get the bonus $2018 you need to register with our Company through the special link and fund the account with 1 USD. Upon account funding the commission for using promotion account in the amount of 1 USD will be automatically deducted, and the promotion account is automatically opened for you with 2018 USD of company's funds. If you did not get the bonus to the Credit column in the terminal after funding the account, send a message through feedback form in your Client area with the request to credit the bonus.
According to the para. 6 of of the terms of "No Deposit Bonus $2018", after you make a deposit:
- All open trades (if any) are closed;
- All pending orders (if any) are canceled;
- Funds of the company are written off from the “Credit” column;
- The fixed profit on the account is transferred to the “Credit” column in the amount not exceeding the client's deposit or 5000 USD.
"No Deposit Bonus $2018" is available within 14 days, during which a client can settle received profit by depositing into account. If there is no deposit within 14 calendar days, the profit/loss saved on the account will be canceled.
A review about our company is not required. If you wish, you can leave a review in social media such as Google+, Facebook, Twitter using hashtag #freshforex.
To get “No Deposit Bonus $2018”, you need to register in the Company using special link specified in the terms of the promotion and fund the account with any amount starting from 1 USD.
Unfortunately, when you registered on the website of the Company, you did not use that link or did not fund the account with the needed amount.
Please, write a new request in the Client area to ask for this bonus after you make a deposit.
You need to deposit the amount which is equal to the profit you made with the use of bonus funds. For example, your trading brought a profit in the amount of $100. So, to save the profit, you need to deposit $100. If you deposit less than your profit, only the profit amount equal to the deposit amount is saved. The rest of the profit is canceled. Saved profit is transferred to the Credit column.