You do not know how to get the bonus or to withdraw profit? Read our answers to your most frequently asked questions!
If you do not find your question — ask us via feedback form in the Client Area.
According to promotion terms, you need to fix earned profit. The maximum period of company funds use is 14 trading days; during this period the Client is allowed to fix the gained profit by depositing. Deposit amount should be equal to profit amount gained with the help of company funds. For example, profit gained with the help of bonus funds is 100 MBT (0.1 BTC). To fix the profit Client needs to fund account with 100 MBT (0.1 BTC).
If you fund account with the amount less than profit amount, profit will be fix only partially: amount equal to deposit amount will be fixed, the rest of the profit will be canceled. Fixed profit is transferred to Credit field in the amount not exceeding 2 BTC. After that, funds in the Credit field will be available for withdrawing provided there was trade volume in the amount of 1 closed lot for 0,0005 BTC (0,5 MBT) of Credit funds within 30 calendar days. Partial transfer of the profit into balance is not implemented. To transfer the profit into balance you must implement fully mentioned conditions and send a request to your personal manager.
To start trading please download and install the trading platform MetaTrader4. Log in metaTrader4 using the account data sent by email. You can learn more about trading here: Forex education and Webinars Forex.
Fixed profit was deducted from the Credit field because you created withdrawal application without fulfilling bonus conditions:
After promotion account funding, funds in Credit field are available for withdrawal provided that within 30 calendar days there is 1 lot closed per each 0,0005 BTC (0,5 MBT) of Credit funds. Partial transfer of the Credit funds into balance is not implemented. To transfer funds into Balance the Client needs to contact the company's manager via feedback form in the Client Area.
Fixed profit is also deducted from the account, if needed trade volume is not completed within 30 calendar days from the moment of depositing or the Client fails to contact the company's manager for transferring profit into balance.
This promotion gives new client a chance to test our trading conditions (execution, spreads, work of the trading platform) on the real account (on the real trade server) for the nominal price of 0,0001 BTC (0,1 MBT). If Client likes trading conditions, he/she can fund account with larger amount and continue trading with us.
To get 1BTC (1000 MBT) you need to register with FreshForex using this link and fund account with 0,0001 BTC (0,1 MBT) or larger amount. After account funding commission for using promotion account in the amount of 0,0001 BTC (0,1 MBT) will be automatically deducted and promotion account with 1BTC (1000 MBT) is opened automatically. If after account funding you don't see credited Bonus in Credit field in your trading platform, please contact support service via feedback section in the Client Area.
According to paragraph 6 of promotion terms the profit is fixed in the following order:
6.1. all open trading positions will be closed (if any);
6.2. all pending orders will be canceled (if any);
6.3. the company's funds will be deducted from the Credit line of the account;
6.4. the profit fixed throughout the promotion in the amount not exceeding the amount of deposit or not exceeding 2 BTC (2 000 MBT) is transferred to the Credit field.
"Crypto-Drive 1BTC (1000 MBT)" is available within 14 calendar days. During this period the client can fix gained profit by funding the account. If promotion account is not funded within 14 calendar days, the profit/loss fixed throughout the promotion is canceled.
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To get Bonus 1BTC (1000 MBT) you need to register with FreshForex using special link specified in the terms of the promotion and fund account with 0,0001 BTC (0,1 MBT) or larger amount.
Unfortunately, when you registered on the website of the Company, you did not use that link or did not fund the account with the needed amount.
Please, write us message via feedback section in the Client area to get the bonus, when you fund the account.
You need to fund the account with the amount equal to profit amount you gained with the help of bonus funds. For example, profit gained with the help of bonus funds is 100 MBT (0.1 BTC). To fix the profit you need to fund account with 100 MBT (0.1 BTC). If you fund account with the amount less than profit amount, profit will be fix only partially: amount equal to deposit amount will be fixed, the rest of the profit will be canceled.
FreshForex is a member of International Decentralised Association of Cryptocurrency and Blockchain (IDACB)